Privacy Policy
1. General Information on Data Protection
The protection of your personal data is important to us. We treat all information you provide to us confidentially and in accordance with the applicable data protection regulations, in particular the General Data Protection Regulation (GDPR).
Personal data is any information that can identify you personally – for example, your name, email address, or phone number. According to the GDPR, personal data refers to any information relating to an identified or identifiable natural person.
We process your personal data exclusively for the following purposes:
– to communicate with you (e.g. in response to enquiries submitted by email or via the contact form)
– to arrange and conduct appointments
– to enable and manage your registration for seminars and training programmes
– and, if you have expressly consented, to inform you via the newsletter function of our website about new offers, events, or content.
Providing this data is always voluntary.
The legal basis for processing is your consent in accordance with Article 6(1)(a) of the GDPR or – if a registration or participation takes place – Article 6(1)(b) of the GDPR.
We do not use any tracking or analytics tools and do not share your data with third parties unless you have expressly consented to this or there is a legal obligation to do so.
Please note that data transmission over the Internet – particularly communication by email – may be subject to security vulnerabilities.
Complete protection of your data against access by third parties is not technically possible.
2. Withdrawal of Consent & SSL/TLS Encryption
You have the right to withdraw your consent to the processing of your personal data at any time with effect for the future. The withdrawal can be made informally via email. The legality of processing carried out before the withdrawal remains unaffected.
Our website uses SSL or TLS encryption to protect the transmission of data. You can recognize an encrypted connection by the “https://” in your browser’s address bar and the padlock icon.
When encryption is active, data you transmit via the website – for example, via a form – cannot be read by third parties. This protects your personal information and enhances transmission security.
3. Right to Access, Rectification, Erasure, and Restriction
You have the right, within the limits of the law, to obtain information about your stored personal data free of charge.
This includes: – the origin of your data, – its recipients, – the purpose of data processing, – and the right to rectification, restriction (blocking), or erasure of this data.
Information will be provided free of charge unless the request is manifestly unfounded or excessive (see Art. 12(5) GDPR).
For questions regarding the processing of your personal data, please contact:
– Julia Peters
– E-mail: info@heartcrystal-healing.com
– Address: see Legal Notice.
4. Objection to Advertising Emails
Use of the contact details published as part of the imprint obligation for sending unsolicited advertising and information materials is hereby expressly prohibited. We expressly reserve the right to take legal action in the event of unsolicited promotional information, such as spam emails.
5. Data Collection on Our Website (WordPress)
Our website is based on WordPress. We do not use blogging or commenting systems and do not use analytics or tracking services.
However, certain features may involve the transmission of personal data, including: – a contact form, – a newsletter subscription form (e.g., via Google Forms).
These forms are used solely for voluntary communication or registration. The data you enter is used only to process your request or send the newsletter.
When visiting the website, technically necessary cookies may be set. These small text files enable secure and stable display of the website on your device. They do not contain viruses and do no harm.
Depending on the theme used or web design settings, external fonts such as Google Fonts may be integrated. In such cases, your browser may connect to Google servers, transmitting technical data (e.g., IP address).
You can manage cookies in your browser settings under “Privacy” or “Security.” Blocking cookies or external services may affect the website’s functionality.
6. Server Log Files
The hosting provider of our website automatically collects and stores information in server log files that your browser automatically transmits. This includes: IP address, date and time of request, accessed file or page, referrer URL, browser type and version, operating system, and hostname of the accessing computer. These data are used solely for technical monitoring and secure operation of the website. Legal basis: Art. 6(1)(f) GDPR.
7. Contact Form and Newsletter
If you contact us via the contact form or subscribe to our newsletter, your information will be stored to process your request or send the newsletter. Processing is based on your consent under Art. 6(1)(a) GDPR. You may withdraw your consent at any time.
You can unsubscribe from the newsletter at any time by sending us an informal email with the subject “Unsubscribe Newsletter.” Your data will be deleted immediately unless legally required otherwise.
The legality of data processing prior to withdrawal remains unaffected. After unsubscribing, your data will be deleted unless other legal grounds apply.
8. Processing of Contract Data
We process personal data as necessary for establishing, fulfilling, or terminating a contractual relationship. Processing is based on Art. 6(1)(b) GDPR. After contract fulfillment or termination, the data will be deleted unless legally required otherwise (e.g., tax record retention).
9. Data Transfer Upon Contract Conclusion
Personal data will only be shared with third parties if necessary to fulfill a contract, e.g., with payment providers. Any further transmission requires your explicit consent. Legal basis: Art. 6(1)(b) GDPR.
10. Analytics Tools and Advertising
We do not use analytics tools like Google Analytics and do not conduct personalized advertising. Should this change, the privacy policy will be updated accordingly.
11. Objection to Data Collection
If you wish to object to data collection by Google generally, you may use the browser add-on to deactivate Google Analytics: https://tools.google.com/dlpage/gaoptout?hl=en
More information on Google’s privacy policy: https://policies.google.com/privacy?hl=en
Processing is based on legitimate interest under Art. 6(1)(f) GDPR to ensure consistent presentation and functionality of the website.
12. Newsletter Data
Data entered into the newsletter form is used solely for sending the newsletter. Processing is based on your consent (Art. 6(1)(a) GDPR). You can revoke your consent at any time. After unsubscribing, your data will be deleted unless another legal basis applies.
13. Plugins und Tool
Our website may integrate content and services from third parties such as YouTube, Google Maps, Google Fonts, and Google Forms.
These providers may process personal data (e.g., IP addresses). For more information:
– YouTube: https://policies.google.com/privacy?hl=en
– Google Maps: https://policies.google.com/privacy?hl=en
– Google Fonts: https://fonts.google.com/
– Google Forms: https://policies.google.com/privacy?hl=en
14. Use by Minors
Our services are intended for adults only. Minors may use them only with parental or guardian consent. We reserve the right to request proof of age. If we become aware that data from minors was collected without authorization, it will be deleted per Art. 17 GDPR. Legal basis: Art. 8 GDPR.
15. Photo Usage and Data Protection
For intuitive, spiritually guided creation of energy images, the client may voluntarily provide a photo. This is used solely for energetic attunement and will be deleted after completion unless otherwise agreed.
Data transmitted during the ordering process (name, address, delivery details) is used solely for fulfilling the order.
Processing is based on Art. 6(1)(b) GDPR. Data will only be shared as necessary for shipping. The client agrees to email communication for order processing. All personal data is handled confidentially and securely.
Julia Peters reserves the right to keep a color copy of created artwork for anonymized artistic or editorial use (e.g., card decks, art books). No personal messages or customer data will be published or stored.
16. Right to Withdraw & File a Complaint
You have the right to withdraw your consent at any time (Art. 7 GDPR). You may also object to processing (Art. 21 GDPR), especially regarding direct marketing or profiling. If you believe your data was processed unlawfully, you have the right to lodge a complaint with a supervisory authority.
In France, you may contact the following supervisory authority:
Commission Nationale de l’Informatique et des Libertés (CNIL)
3 Place de Fontenoy
TSA 80715
75334 Paris Cedex 07
France
Website: https://www.cnil.fr
Additional Note – Scope of Application
This privacy policy applies to the website accessible at: www.heartcrystal-healing.com
For any questions regarding the processing of your personal data, please contact:
Julia Peters – E-Mail: info@heartcrystal-healing.com – Address: see Legal Notice.
This policy applies to all content, functions, and forms offered via the website.
Note on the Creation of This Policy This privacy policy has been created with great care based on the GDPR and individually tailored to the content and technical features of this website. Legal foundations, official privacy recommendations, and professional guidance were taken into account.